"Conflicts are unavoidable". Do you agree?

I was at a friend's office the other day when someone there posted me with that question. Hmm...digesting the term for a while, it made me think that there was no one single answer to it...Could be a "yes" and it could also be a "no"...or...

My 2cents personal view...It is all depends on YOU.

Conflicts are unavoidable...well...yes, this may be true...

but...

Conflicts are not always unavoidable.

We can somehow reduce the probability of the level of conflicts that might occur by applying general rule out of so many other rules...

5 main thots to think of...

1. Knowledge...how much understanding, knowledge and information do we have on the subject / talk / discussion that is to take place?
.....gather / collect info to gain the substances of the topic
.....obtain it thru reading the relevant materials, historical records, web search
.....if u need to, u may also runs thru brief interviews with relevant people
General rule...
Substance over form. The more substance you have, people are more likely to welcome your views.

2. People...how well do we know our audience?
....are they the youngsters / adults / veteran / VIPs
....are they children / school leavers / graduates / distinguished guests / home makers / locals / foreigners
....their level of education / knowledge
....their local of origin
General rule...
Different group of audience has different levels of acceptance to one topic of discussion delivered.

3. Language...how well do we speak to send the message across?
...layman's term enough to be understood?
...jargon to impress but risk of misconception?
...delivering the message with the right intonation?
General rule...
Native languages or the mother tougue are normally much simpler to be understood. However, selection of a universal language is highly important when it involves a mix intelectual levels of audience.

4. Time...How long do you take to explain your points / views? How much details are expected out of you?
...avoid lengthy explanation that might invite boredom or losing of focus to the message you are trying to convey.
...understand what details are specifically required at one particular point of time.
...remain focused on the issue discussed and not adding on a new issue without settling on the first.
General rule...
Concise, specific, few examples to enhance understanding and provide completely only as what is required at that particular time.

5. Acceptance...How well do we accept other point of views? How well do we listen to what others have to say?
...accept other views as much as you would want others to accept yours.
...agree first even though you did not agree on certain views...then, express your view as an alternative to the earlier agreed point.
General rule...
2 way of learning process. Sometimes, the more you listen, the more of your views will obtain other's attention.

Easy said than done huh??...But it's worth a try...Give it a shot!